dgd88 Privacy Policy

General Statement

dgd88 ("we", "our", or "platform") provides a reliable online betting and casino service for players in Bangladesh. We believe that the protection of your personal information is a fundamental right. This privacy policy has been written so that you can clearly understand what information we collect, why we collect it, and how it is used.

By using this website you are considered to have accepted the terms of this privacy policy. If you are under 21 years of age, do not use our services.

If you have any questions or concerns, please contact us via our 24/7 live chat support or email us at [email protected].

2.1 Information You Provide Directly

When you create an account on dgd88, make a deposit, or contact support, we may collect the following information:

• Full name and date of birth (for age verification)
• Valid email address
• Preferred username and password (stored in encrypted form)
• Payment method details such as bKash number, Nagad number, or Rocket number
• Bank account details (for bank transfers)
• National ID card or passport number (when identity verification is required)

2.2 Automatically Collected Information

When you use dgd88, our system automatically collects certain technical information:

• IP address and device identifier
• Browser type and version
• Operating system information
• Time spent on the platform and pages visited
• Referral source (where you came from to reach our site)
• Login and logout timestamps

2.3 Gaming and Transaction Information

The following information is also stored to ensure the fairness and security of our services:

• Betting history and game participation records
• Complete transaction history of deposits and withdrawals
• Account balance change logs
• Records of bonus usage and wagering activity
• History of communications with the support team

Primary Purposes of Use

The information you provide is mainly used for the following:

• Account Management: Creating and verifying your account, ensuring secure login, and identity authentication.
• Payment Processing: Completing your deposits and withdrawals quickly and securely. Minimum deposit is ৳100 and minimum withdrawal is ৳1,000.
• Customer Service: To resolve your issues and provide 24/7 live support in Bengali.
• Fraud Prevention: To ensure account security and detect suspicious activity.
• Age and Identity Verification: To ensure services are provided only to those aged 21 or above.
• Responsible Gaming: To monitor your gaming habits and provide assistance when needed.
• Relevant Notifications: To deliver information about promotions and bonuses to you (you may unsubscribe at any time).

Types and Purpose of Cookies

dgd88 uses three types of cookies:

Essential Cookies: These cookies are essential for the basic functionality of the site. They are used automatically to maintain login sessions, ensure secure browsing, and protect payment pages. These cookies cannot be disabled.

Functional Cookies: These cookies are used to remember your preferences, language settings, and previous account activity, making your next visit easier.

Analytics Cookies: These cookies collect information to help us understand which parts of our platform are used most. This helps us improve the quality of our services. These cookies can be disabled from browser settings.

You can control most cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to stop working.

When and With Whom Information Is Shared

dgd88 may share information on a limited basis in the following cases:

• Payment Processors: Information required to complete bKash, Nagad, Rocket, and bank transfers is shared securely with the relevant financial institutions.
• Technology Service Providers: Only essential information is shared with trusted technology partners for server hosting, security testing, and software services.
• Legal Obligations: Information may be provided in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Information may be shared with security authorities to investigate suspicious or illegal activity.

No third party may use your information for their own commercial purposes without our permission. We impose contractual obligations on third parties that ensure the protection of your information.

Retention Policy

All information is stored for as long as your account remains active. Even after an account is closed or deactivated, financial transaction records are retained for the period required by regulatory requirements.

For information retained for marketing purposes, if you wish to stop receiving our communications, please let our support team know and we will stop marketing communications — however, records necessary for account management will remain stored.

If you request that your information be deleted, we will action it as soon as possible, but some information may need to be retained for a specified period due to legal obligations.

Your Data Rights

As a dgd88 user you have the following rights:

• Right of Access: You may request to know what information we are storing about you.
• Right to Rectification: If any of your information appears incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you have the right to request that your information be deleted.
• Right to Restrict Processing: You may request that the use of your information be limited to specific purposes.
• Right to Opt Out of Marketing: You may request at any time to stop receiving promotional communications.
• Right to Close Account: You may request to close your account at any time.

To exercise these rights, please contact our support team. We generally aim to respond within 15 business days.

Age Restrictions and Protection

dgd88 is a betting and casino platform for those aged 21 or above only. We do not knowingly collect any personal information from minors.

Age is verified at the time of account registration. If we become aware that someone under the age of 21 has registered, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using our platform, please notify us at [email protected].

Notice of Changes

If there are significant changes to this privacy policy, we will display a notice on the website and/or send a notification to your registered email. Continued use of the platform after changes will be considered as your acceptance of the revised policy.

The "Last Updated" date shown at the top of this page always indicates the date of the most recent version of the policy. We can provide a copy of an older version upon request.